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Terms Conditions for Your score801 Account

These terms set out how your account works, what we expect when you deposit via bKash, Nagad or Rocket, and how disputes are handled. We keep the language plain so you know where you stand before you open an account.

Account eligibilityDeposit & withdrawal rulesDispute resolutionRegional accessWallet verification

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POLICY QUESTIONS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to report an account issue, use one of the contact paths below. Our support team handles terms queries, verification requests and dispute escalation for Bangladesh players.

Team online

Live Chat

Open the chat icon in the bottom corner of any page for instant help with account rules, verification status or payment queries. Our team is online daily to answer terms questions and walk you through the dispute process if needed.

Email Support

Send detailed queries, document uploads or formal complaints to our support email. We respond within 24 hours on business days and provide a ticket reference for every case so you can track progress.

Terms Archive

Previous versions of these terms are available on request if you need to review the wording that was in effect when you opened your account. Contact support with the date range you need and we will send the archived copy.

ACCOUNT SECURITY

How We Protect Your Rights Under These Terms

We store your account data, transaction history and verification documents on secure servers; access is limited to authorized staff who need it to process withdrawals or resolve disputes. Your password is hashed so even our team cannot read it. We retain account records for the period required by our operational and regulatory obligations, then securely delete inactive data. If you want to request a copy of your personal data, close your account, or ask us to delete information we hold, contact support with your request and we will guide you through the process.

Data Handling

We collect your name, date of birth, address and payment details when you register, and we use that information solely to verify your identity, process deposits and withdrawals, and meet our security obligations.

Secure Storage

Account credentials and payment records are encrypted in transit and at rest. Our servers are hosted in facilities with physical and network security controls, and we audit access logs regularly to detect any unauthorized activity.

Your Rights

You may request a copy of the personal data we hold, ask us to correct inaccurate records, or request account closure and data deletion at any time.

Dispute Escalation

If you believe we have breached these terms or mishandled your account, raise the issue with our support team first.

KEY POINTS

What You Need to Know About Your Account

We built these terms to cover the situations that come up most often — account access, payment ownership, responsible play and dispute handling. Each point below addresses a real question we hear from Bangladesh players.

One Account Per Person

Each player may hold one active account. Opening duplicate accounts to claim multiple promotions or circumvent limits violates these terms and will result in all linked accounts being suspended and…

Payment Ownership

Deposits must come from a bKash, Nagad, Rocket or bank account registered in your own name.

Withdrawal Verification

Before we release your first withdrawal, we verify your identity and payment source. Expect to upload a photo ID and a recent utility bill; once approved, future withdrawals clear faster.

Regional Eligibility

Service availability depends on local law in your region. We do not offer accounts in jurisdictions where online casino or sports-betting services are prohibited.

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How These Terms Apply to You

score801 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with score801, you agree to these terms in full. We operate services for players in eligible regions where local law permits online casino and sports-betting access; availability depends on your jurisdiction and we do not guarantee service in areas where local

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regulation restricts such platforms. You must be of legal age in your region to register. Each account is personal to you — sharing login credentials, using another person's payment method, or opening multiple accounts breaches these terms and may result in account suspension. Deposits made through
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bKash, Nagad, Rocket or bank transfer must come from an account in your own name; we verify wallet ownership before processing withdrawals. We reserve the right to request identity documents, proof of address, or payment-source confirmation at any time to meet our verification obligations. Winnings are
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credited to your account wallet and may be withdrawn subject to completed verification and any applicable wagering requirements stated in promotional terms. We aim to process withdrawal requests promptly, but final clearance depends on your payment provider's processing time and our security checks. Disputes are handled
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through our support channel first; if unresolved, you may escalate through the contact paths listed on this page. We update these terms occasionally; continued use of your account after an update means you accept the revised terms. If you disagree with a change, contact support to
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close your account before the update takes effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Terms & Conditions FAQ

These are the questions we hear most often from Bangladesh players about account rules, payment ownership and dispute handling. If your question is not covered here, contact support and we will walk you through the answer.

Service availability depends on local law in your region. We offer accounts to players in eligible areas where online casino and sports-betting access is lawful; we cannot guarantee service in jurisdictions where such platforms are restricted by regulation.

We verify that the wallet you deposit from is registered in your own name to prevent fraud and meet our security obligations. Once verified, your future withdrawals clear faster because we already have your payment-source details on file.

Each player is permitted one active account. Opening duplicate accounts to claim promotions multiple times or bypass limits breaches these terms; all linked accounts will be suspended and any balances forfeited.

We retain transaction records and verification documents for the period required by our operational and regulatory obligations, then securely delete inactive data. If you want us to delete your information sooner, contact support and we will review your request.

No. Deposits must come from a payment account in your own name. Third-party payments are declined, and using another person's wallet may trigger a security review and delay your withdrawal until ownership is clarified.

Contact support immediately with details of the issue. Our team will investigate and respond within 24 hours on business days. If the initial resolution does not satisfy you, ask to escalate the case to a senior reviewer for a final decision.

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